After a buyer sends a Purchase Order, the supplier must acknowledge receipt and confirm they can fulfill the order. Acknowledgment is the supplier's formal commitment to the order terms — quantities, pricing, and delivery dates.
See also: Confirming Orders and Reporting Shipments — Supplier-side guide for acknowledging POs and reporting deliveries
Full acknowledgment confirms the entire order at once.
Once acknowledged, the order moves forward in the PO Lifecycle and the supplier can begin fulfillment.
When enabled for your organization, partial acknowledgment lets the supplier confirm individual line items rather than the full PO.
The Orders page provides clear visibility into acknowledgment status:
When a supplier opens an order in the Supplier Order Portal:
The Acknowledge Order button is displayed prominently at the top of the actions panel.
All line items are visible for review before acknowledging.
The supplier can attach an order confirmation document as part of the acknowledgment.
Instead of acknowledging outright, the supplier may choose to propose changes by clicking Propose Revision. See Revisions for details on that workflow.
Once a PO is fully acknowledged, it progresses through production, shipping, and delivery stages. For the complete state flow, see PO Lifecycle.
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